Analysis Features

Suggested Reports

Overview Suggested reports allow you to easily discover and answer common business questions that you can answer with Heap, such…

Graph

Overview The graph module allows you to construct powerful visualizations of your data over time. In the graph view, you…

Funnel

Overview The funnel module measures the number of unique users who have performed a set of actions. You can use…

Users

Overview The users view allows you to see granular user-level data of how people are interacting with your site or…

Retention

Overview The retention module allows you to visualize engagement over time by tracking the number of users that complete one…

Influence

Overview The influence module allows you to analyze what behaviors or marketing channels have influenced behavior of interest. This helps…

Paths

Overview The paths module allows you to explore the customer journey by showing you the most common paths into and…

Queries

Overview The Queries page provides you with complete context on all of the recent queries run in your Heap account.…

Filters

Overview The filter clause present in most analytics modules in Heap allows you to limit the results of your query…

Group By

The group by clause allows you to break down queries even further by creating groups within reports based on user…

Quick Switcher

The quick switcher allows you to easily jump between saved reports from within any analysis view. To use it, simply…

Behavioral Properties

Behavioral properties are nested under the filters module when conducting analysis. You can use them to add granularity to your…

Compare Segments of Users

Heap allows you to bring any of your behavioral segments into your analysis via the compare users feature. Compare allows…

Usage Interval Analysis

Overview Some products have very different active usage than daily, weekly, or monthly. Heap’s active usage analysis module helps you identify the…

Account Health Analysis

Overview Account health analysis allows you to measure feature adoption and engagement per account, which refers to a collection of…

Active Usage Analysis

User Segments Analyzing repeat user behavior is crucial for growing your active user base. DAU, WAU, and MAU metrics don’t…

Period over Period Analysis

Overview Period over period analysis allows you to compare a recent time period to the same time period in the…

Protected: Product Metric Alerting (beta)

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