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Home Charts Path Chart FAQs
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Path Chart FAQs

Why can’t I look at paths into or out of my Shopify purchase event (or other 3rd party source event)?

We currently do not support paths into or out of an event that comes from one of our 3rd party…

If a user does the same start event several times in one session, which “next event” gets counted in paths?

Paths start being counted whenever a matching start event is identified, and common paths are aggregated at the session level.…

Why do I see so many repeat pageviews in my path chart?

If you have a pageview event that is very broad (or if you have Heap installed on a single page…

What does the % mean for each step of a path chart?

The % (or percent) for a given path step corresponds to the percent of all sessions containing this path up…

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