Data Management

Charts, Dashboards, Templates

Charts are saved analysis results, which can be added to dashboards to create a birds-eye view of your most important…

Categories & Naming Conventions

You can use categories to organize your events, segments, properties, and reports, which makes it easier for your team to…

Shared vs. Personal Spaces

The shared space refers generally to where all of the shared items in your Heap account live, including events, segments,…

Projects & Environments

Overview Your Heap account is structured into a series of projects and environments. Projects in Heap can be thought of as blank…

Events Overview

Events are the basic building blocks of reports. An event is any action associated with a user. Examples of events you can define in Heap include “Create Account,” “Login,” “Received Transactional Email,” or “Follow A Friend”.

Live Data Feed

Overview Live data feed provides you with a streaming, chronological, real-time view of all your raw and defined Heap events.…

Properties Overview

Intro to Properties What is a Property? Properties are bits of metadata that are captured during user interactions with your…

Define Events with visual labeling
Segments Overview

Intro to Segments To better understand a particular group of users, you can define a segment to bring into your…

Snapshots Overview

Snapshots give you the ability to capture additional metadata that isn’t autocaptured by Heap out-of-the-box. Examples of what you can…

Pageview Suggestions

The Pageview Suggestions tab lists pages we recommend defining as events based on our analysis of your dataset. Defining these…

Migrating your website platform and maintaining continuity of data in Heap

If you have a new website, or you’re migrating your existing website from one platform to another, we recommend taking…