Home Charts Path Chart FAQs If a user does the same start event several times in one session, which “next event” gets counted in paths?

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If a user does the same start event several times in one session, which “next event” gets counted in paths?

Paths start being counted whenever a matching start event is identified, and common paths are aggregated at the session level.

Given start event a (ex. View Product Page) within the path a > b > c > a > c > d > e in a single session, represented in our example as:

View Product Page > Click Product Image > Click Product Details > View Product Page > Click Product Details > Add Product To Cart > Click 'Check Out'

Where:

a = View Product Page
b = Click Product Image
c = Click Product Details
d = Add Product To Cart
e = Click 'Check Out'

We would aggregate one session with the contained path a > b > c > a > c > d > e represented in our example as:

View Product Page > Click Product Image > Click Product Details > View Product Page > Click Product Details > Add Product To Cart > Click 'Check Out'

Plus one session with the contained path a > c > d > e represented as:

View Product Page > Click Product Details > Add Product To Cart > Click 'Check Out'.

Because the user repeated the start event a or View Product Page twice in one session, that start event triggers a new, separate path. Thus, two separate paths are counted from that single session.