Skip to content
  • Home
  • Developers
  • API
  • Releases
  • Community
  • University
  • Status
  • Home
  • Developers
  • API
  • Releases
  • Community
  • University
  • Status
Home Data Types Data Types FAQs Why do I see events and users from the future?
Getting Started Session Replay Data Management Data Types Charts Chart Examples Dashboard Templates Analysis Guides Administration Integrations Heap Connect Data Privacy

Table of Contents

Was this article helpful?

Yes No

Thank you for your feedback!

Why do I see events and users from the future?

Heap accepts the timestamp provided by the end user’s computer at the time that an event is sent to Heap. If a user’s computer is incorrectly set to a future time, Heap will receive that event with the timestamp from that date, and not try to correct that timestamp.

Was this article helpful?

Yes No

Thank you for your feedback!

Last updated February 27, 2023.

definitionseventsSE doc
  • Blog
  • Partners
  • Legal
  • Security
  • Terms
  • About
  • Careers
  • Privacy
  • Contact Us

© 2023 Heap, Inc.