Home Definitions Definitions FAQs Why do I see events and users from the future?

Table of Contents

Was this article helpful?

Yes No

Thank you for your feedback!

Why do I see events and users from the future?

Heap accepts the timestamp provided by the end user’s computer at the time that an event is sent to Heap. If a user’s computer is incorrectly set to a future time, Heap will receive that event with the timestamp from that date, and not try to correct that timestamp.