Charts
Chart your path to valuable insights in Heap with these handy overview guides and FAQs.
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Chart Types
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Chart Features
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Organize & Share Data
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Usage Over Time Chart FAQs
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Funnel Chart FAQs
What are the differences between user, account, and session funnels?
In a funnel, how can I see where the user went instead?
How can I see the specific people that converted or dropped off in a funnel?
Why is the count in my funnel different from the count in my usage over time chart?
Why am I seeing more funnel conversions after applying an event-level filter and a group by?
Why does effort analysis show 0 interactions between steps when there are top events between those steps?
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Retention Chart FAQs
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Heatmap Chart FAQs