How Heap Works

• What is Contentsquare?

  Heap is now part of Contentsquare! For more details, see our blog post: Heap x Contentsquare: Meet the Future of Expe...

• What is Heap and how do I get an account?

  Heap is a digital insights platform that helps you understand how and why customers engage with your product. We auto...

• Autocaptured Data

  Heap's power comes from automatically capturing a wealth of user interactions in your app, which are classified as ev...

• Understanding Heap's Data Model

  To effectively analyze your data, it's important to understand how users, sessions, and events are connected in our d...

• Before Installing: Key Considerations

  So you're ready to install Heap! Before jumping into our installation guides, we recommend reviewing the items listed...

• How can I check if Heap is installed correctly on my website?

  There are a number of ways you can confirm that Heap is installed correctly on a site using some basic tools that are...

• Tracking Web Custom Events Client-side vs. Server-side

  Overview Heap automatically captures a wealth of client-side interactions out-of-the-box, including clicks, pageviews...

• Installation Guides

  Use the developer guides linked below to install Heap on your platform(s) of choice. If you’re looking to complete a ...

• Heap's Security Disclosure Policy

  No technology is perfect, and Heap believes that working with skilled security researchers across the globe is cruc...