Session Replay Data Capture FAQs

  • Crash events in session replay (mobile only)

      Overview Mobile only Crash events are only available for native frameworks (iOS, Android), React Native, and Flut...

  • Error events in session replay

      Overview The Experience Analytics extension enables you to collect error event data directly in Heap. With this err...

  • Can I choose where to capture sessions from selectively?

        Yes, you can control which pages you want to include or exclude from session replay capture. See the guide Sessio...

  • Can I opt out of all input fields?

        By default, all input fields are always masked and not captured by Heap session replay regardless of your text re...

  • Can session replay capture client-side track events?

        Yes! When you implement custom client-side tracking (ex. heap.track()) we add session replay metadata so that you...