Chart Features

• Explore raw events page overview

  Overview The Explore raw events page provides a birds-eye view of what users most often do on your site or app. You ...

• Chart Templates

  Overview Chart templates allow you to easily discover and answer common business questions that you can answer with H...

• Filters

  Overview Filters in Heap allow you to limit the results of your chart to a specific subset based on user-level parame...

• Behavioral Properties

  Behavioral properties are nested under the filters module when conducting analysis. You can use them to add granulari...

• Group By

  The group by clause allows you to break down analysis even further by creating up to 4 groupings within charts based ...

• Compare Groups of Users

  You can use compare users to compare groups of users based on whether they fall into certain segments, behavioral pro...

• Usage Interval Analysis

  Overview Some products have very different active usage other than daily, weekly, or monthly. Heap’s active usage an...

• Account Health Analysis

  Overview Account health analysis allows you to measure feature adoption and engagement per account, which refers to ...

• Active Usage Analysis

  User Segments Analyzing repeat user behavior is crucial for growing your active user base. DAU, WAU, and MAU metrics...

• Period over Period Analysis

  Overview Period over period analysis allows you to compare a recent time period to the same time period in the past. ...

• A/B testing

  Overview A/B testing is essential to validating that changes to your product will help you achieve your business goa...

• Chart Alerts

  Overview You can use alerts to set up Slack or email notifications when Heap usage over time or funnel analysis re...

• Best practices for cross-platform analysis

  Cross-platform analysis allows you to see the full customer journey, including every path across every web and mobile...