Account Health

  • Manage your accounts

    Managing your accounts via Heap, which includes monitoring onboarding progress, product usage, and account health, is...

  • See how many accounts are active daily

    Monitoring daily account activity gives you a baseline for understanding your accounts and defining business goals to...

  • Measure engagement of paying accounts

    Measuring your paying customers engagement can shed light on what actions or features may convert non-paying customer...

  • Track account-based KPIs

    Tracking account-based key performance indicators (also known as KPIs) is crucial to quickly spotting trends and oppo...

  • Identify high-risk accounts

    Identifying accounts that are likely to churn as early as possible is crucial to intervening to save those accounts. ...