Events

  • Transaction event overview

    Overview Setting a standard transaction event makes it easier to understand insights and connect them to the impact t...

  • Rage clicks overview

        How to use rage clicks in analysis  Because rage clicks are like any other Heap event, you can use them in analys...

  • I can’t get visual labeling (web) to work. Why?

    Review our list of reasons (ordered from most to least common) for this to happen and fixes for them below. Note tha...

  • Events overview

    What is an event? Events are the basic building blocks of charts. An event is any action associated with a user. Exam...

  • What is a "raw event"?

    Raw events are events that haven’t had a label applied to them yet. They're generated using autocapture, which collec...

  • How to label events for web, mobile, react, and angular apps

    We provide visual labeling as an easy way to create events without using code. However, if you are familiar with your...

  • Does Heap support the wildcard * character in event definitions?

    Wildcards The wildcard * character is fully supported in all types of events in Heap. You can use the wildcard chara...

  • Updating and organizing events

    Reviewing & updating event details Once you've defined an event, you can review it by navigating to Definitions > Eve...

  • How to capture multiple versions of an event

    If you need to capture two versions of the same event that have different CSS selectors, you can combine them by sepa...

  • How to combine events using a combo event

    If you have two separate events you’d like to be able to view as one event, such as a ‘Free Trial’ event and a ‘Sign ...

  • How to use custom events to build new events

    Custom events are events that are sent to Heap using our API. Once they come into Heap, we automatically label these ...

  • How do I know if my event is working?

    There are two ways you can double-check that your event definitions are working: check the analysis preview and check...

  • Archiving, deleting, and restoring events

    An important part of keeping your data set clean is archiving, deleting, and restoring events as needed. Read on for ...