Administration FAQs

• Can I rename the main project?

  No, your Heap environment must have a project named Main. If you don’t like the name Main, you can create a different...

• Can I share Heap dashboards externally?

  Yes! Dashboards can be shared with external viewers by creating a publicly accessible sharing link. In order to crea...

• When I delete a team member in Heap, what happens to the charts and definitions they created?

  Here’s what happens to a team member's data after they are deleted in Heap: Shared data: all charts, events, propert...

• How do I check Heap’s server status?

  Our server status page is here: https://status.heap.io/. You can also subscribe to updates from this page. If you a...