Retention

• See what users did before doing a specific event

  We recommend that you use Journeys to see what users did before or after a specific event. To quickly see what users...

• See what users did after doing a specific event

  We recommend that you use Journeys to see what users did before or after a specific event. To quickly see what users ...

• See what time of day your customers are most active

  To see what time of day your customers are most active, you can use the usage over time chart in Heap with a spreadsh...

• Analyze new vs. returning users

  Because of Heap’s data model, we don’t currently have an accurate way to do analysis on new versus. existing users wi...