Heap Connect: Getting Started FAQs

• What is a join key?

  A join key is a user property used to match users in Heap to another source. When you connect Heap to another source ...

• How do I get data out of Heap?

  To connect Heap data with your own internal systems, or to run ad-hoc SQL queries against your Heap data, check out H...

• Can I sync to more than one warehouse via Heap Connect?

  Heap Connect is configured on a per-environment basis. This means that each warehouse can sync to one separate destin...

• What happens when I change the name of a synced event or category name in Heap Connect?

  When you update or change the name of an event in the Heap app, event table names downstream will not change.

• Where is the session_time column?

  The session_time column may appear within certain connect tables. This column is maintained for legacy internal use o...

• Can I create tables and views within the Heap schema?

  This FAQ applies to using Heap Connect for wa...

• How do I adjust the sync start time or anchor time?

  This FAQ applies to using Heap Connect for wa...

• How can I improve Redshift query performance?

  There are several common reasons why you may see your Redshift queries running slowly. Review this guide for informat...