Managing Sessions

• How are anonymous mobile users tracked across sessions?

  Heap tracks anonymous mobile users as follows:  iOS: user ID is stored in `NSUserDefaults` Android: user ID is stor...

• How do server-side events impact session behavior?

  Session IDs are generated by our SDKs. Because server-side events are sent independently, they generate their own ses...

• Session Behavior

  Overview Per our data model, users conduct sessions in which they complete interactions like pageviews and events, w...

• Backgrounded Mobile Events

  Overview In some cases, events can be captured when an app has been backgrounded (or terminated). We have an App Vis...