Participating in the Beta

  • Do I need to agree to the Supplementary AI Terms before I can access Chat with Sense?

    Yes, it’s required that you accept the Supplementary AI Terms before a Customer can use Chat with Sense. The Suppleme...

  • Can you provide a Word version of the Supplementary AI Terms? Can you accept changes to the Supplementary AI Terms?

    Please note that the Supplementary AI Terms are not subject to modification by any of our Customers. These terms and ...

  • Can I opt out of the Chat with Sense Beta if I change my mind?

    This is a free Beta offering to allow Customers the chance to have early access to Chat with Sense. While the intenti...

  • Are you planning on charging money for Chat with Sense?

    We don't have any current plans to charge for Chat with Sense, though these plans may change based on ‌usage patterns...

  • What is the term of the Chat with Sense Beta? Will the Beta convert automatically to a paid service?

    The Chat with Sense Beta will continue until one of the following events: Heap notifies you that the Beta will come t...