Heap provides a wealth of tools for SaaS professionals to get insight into user behavior. This playbook will help you learn about the foundational elements of using Heap, the minimum recommended implementation for a SaaS company, and where to find resources on best practices and advanced use cases.
How Heap Works
With a single snippet, Heap lets you automatically capture every user interaction from web and mobile. No more worrying that you need to anticipate every possible business question; autocapture means that you can virtualize events and analyze your data retroactively.
Haven’t installed Heap yet? See our instructions on installing Heap.