graph analysis

Why is the count in my funnel different from the count in my graph?

In Heap, a graph and a funnel are measuring two different things. While a graph is measuring an event count, a…

Why is the count in my funnel different from the count unique in my graph when grouped by something?

Just as how graphs and funnels count things differently, they also group results differently because they are measuring different things.…

Analyze new vs. returning users

Because of Heap’s data model, we don’t currently have an accurate way to do analysis on new vs. existing users…

Measure the average time between two events

To better understand your user journey, it’s important to consider how much time users are spending on each step of…

Compare multiple events to see which ones have been done most

Checking the most to least common user actions in your app can give you a sense of what areas of…

Compare groups of users to see how they performed

Understanding how different groups of users interact with your product can help you understand how best to nurture those users.…