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Home Articles Tagged With: heap connect

heap connect

Why don’t I see initial user properties in Heap Connect?

We do not currently sync Initial User properties downstream in Heap Connect (ex Initial Marketing Channel, Initial Browser). Please refer…

heap connectinitial user properties
What happens when I change the name of a synced event or category name in Heap Connect?

When updating an event or category name, you may see the following pop-up warning you that the event is synced…

heap connectchange synced eventre-syncsynced event
Why is a given event_id included more than once on the all_events table?

A given event_id across all tables corresponds with a unique event recorded by Heap. That said, the same event_id may…

heap connectall_eventsevent_id
Why are constraints not applied to the tables?

Primary and foreign key constraints are not applied to the Heap Connect tables because Amazon Redshift does not enforce constraints.

heap connect
Can I create tables and views within the Heap schema?

You’re more than welcome to create tables and views that reference our schema, though tables and views created within the…

heap connect
Can I adjust the sync frequency?

You can adjust the sync start or anchor time, but not the frequency. If you need more frequent syncs, please…

heap connect
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