Welcome to the Heap Help Center
Whether you’re new to product analytics or an experienced product leader, you’ll find a wealth of insight in the Heap Help Center. Browse our comprehensive library below for product information, resource guides, training courses, and more.
Guides & Resources
Find solutions and get answers from Heap experts. Browse our complete list of resources and guides to find the documents, methodologies, and best practices you need for continued success.
Top Articles
Events are the basic building blocks of reports. An event is any action associated with a user. Examples of events you can define in Heap include “Create Account,” “Login,” “Received Transactional Email,” or “Follow A Friend”.
Heap’s power comes from automatically capturing a wealth of user interactions in your app, which are classified as events and…
Heap is an analytics platform that helps you understand how and why customers engage with your product. We automatically collect…
Now that you’ve installed Heap, we’ll automatically begin capturing every user interaction on your site or app in near real-time. This…
To effectively analyze your data, it’s important to understand how users, sessions, and events are connected in our data model.…
