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Home Articles Tagged With: data privacy

data privacy

Session Replay Privacy and Security Settings

Overview Heap’s session replay privacy and security settings are highly customizable to ensure you don’t capture any sensitive information from…

data privacyprivacysession replay
Capture Controls

Overview Heap’s Capture Controls provide a simple user interface for you to control which sites and/or pages that data is…

data privacycapture controlsprivacy
Session Replay Setup Checklist

After you have enabled session replay, go through the following list to ensure all your Heap settings are configured correctly.…

data privacyaccount settingsreplaysession replay
What privacy settings does Session replay inherit from Heap?

The general security settings you have chosen for Heap (found by going to Security Settings) will be the first settings…

data privacyreplaysession replay
How do I prevent session replay from capturing certain data, such as passwords and credit card numbers?

If you decide to capture text inputs, by default we provide additional safeguards against capturing PII.  Passwords are not captured…

data privacyreplaysession replay
How do I block bot behavior from being captured in session replay?

Many of our customers run Heap on public-facing, content-rich sites, and robots can generate unwanted sessions. Heap blocks a list…

data privacyreplaysession replay
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