Session replay requires additional JavaScript that is loaded immediately when Heap is initialized. This additional load time should not result…
After you have enabled session replay, go through the following list to ensure all your Heap settings are configured correctly.…
The general security settings you have chosen for Heap (found by going to Security Settings) will be the first settings…
If you decide to capture text inputs, by default we provide additional safeguards against capturing PII. Passwords are not captured…
Many of our customers run Heap on public-facing, content-rich sites, and robots can generate unwanted sessions. Heap blocks a list…