The general security settings you have chosen for Heap (found by going to Security Settings) will be the first settings…
Heap session replay does not capture any input or text fields regardless of your privacy settings configurations. This includes all…
Many of our customers run Heap on public-facing, content-rich sites, and robots can generate unwanted sessions. Heap blocks a list…
The impacted sessions and associated PII can be manually purged by Heap. Visit our Get support page and contact us to resolve…
Disclaimer: Customers (“you,” or “your”) shall ensure compliance with applicable data privacy laws, regulations, and rules. Heap is not responsible…