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Home Articles Tagged With: retention analysis

retention analysis

How do I measure the nth time a user performed an action?

Heap is unable to discern if an event was performed by a user for the very first time or for…

retention analysisfunnel analysisSE doc
Understand your user’s ‘Aha Moment’

You can work towards understanding yours with a retention chart. To set this up in Heap, complete the following steps:…

retention analysisengagement
Retention analysis overview

Overview The retention module allows you to visualize engagement over time by tracking the number of users that complete one…

retention analysisretention reportreturn eventstart event
Why does the count of users whose first event was in the time range decrease in each row of a retention chart?

Depending on what you’re analyzing, as you look at the later cells to the right, the number of users who…

retention analysisreturn eventstart event
Why is the first row in my retention chart always so high?

This is a result of the fact that each cohort is mutually exclusive. For example, if a user is already…

retention analysisfirst rowretention report
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