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Home Articles Tagged With: SE doc

SE doc

Excluding internal users from analysis

The Exclude IP Addresses functionality is the primary method to block traffic from specific IP addresses. One alternative that many…

SE docblock IP addresssegments
Can I merge two users into one Identity?

We don’t have an self-serve method for you to merge users within Heap. We can work with you to perform…

SE docidentity
How do I stop Ad Blockers from preventing event autocapture?

If a user is using an ad blocker, their interactions will not be autocaptured in Heap. This is because ad…

SE docad blockerad blockers
Can I share Heap dashboards externally?

Dashboards can only be shared with Heap users associated with your organization’s account. We recommend you invite teammates whom you…

SE docdashboardssharing
Does Heap support Webhooks?

Webhooks are available, but it is a beta feature with limited support. If you are interested in using Webhooks, please…

SE docwebhooks
How do I get real-time data in Heap?

Heap does not provide data in real-time. You can see data flowing in real-time into Heap via our Live data…

SE doclive data feedreal timereal-time
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