If a user is using an ad blocker, their interactions will not be autocaptured in Heap. This is because ad…
The Exclude IP Addresses functionality is the primary method to block traffic from specific IP addresses. One alternative that many…
We don’t have an self-serve method for you to merge users within Heap. We can work with you to perform…
Webhooks are available, but it is a beta feature with limited support. If you are interested in using Webhooks, please…
Dashboards can only be shared with Heap users associated with your organization’s account. We recommend you invite teammates whom you…
If you are interested in learning more about your power users, it may help to create a Power User Curve.…