Currently, it’s not possible to measure the duration or length of sessions within Heap. We have average time between charts…
Heap is unable to discern if an event was performed by a user for the very first time or for…
When a user visits your site, a user ID in Heap is automatically generated and stored within a cookie in…
In accordance with Heap’s data model, where users do events, each individual user in Heap is assigned a unique user…
It isn’t always possible to know the exact cause of self-referrals, and a certain amount is to be expected. The…
On rare occasions, you may see unusually long sessions in your analysis due to a session property cookie not being…