Session duration can be measured with the Usage Over Time chart. The Session Duration metric shows the median time from…
Heap is unable to discern if an event was performed by a user for the very first time or for…
When a user visits your site, a user ID in Heap is automatically generated and stored within a cookie in…
In accordance with Heap’s data model, where users do events, each individual user in Heap is assigned a unique user…
It isn’t always possible to know the exact cause of self-referrals, and a certain amount is to be expected. The…
On rare occasions, you may see unusually long sessions in your analysis due to a session property cookie not being…