Sense Chat data privacy, security, and legal

• What data does Sense Chat share with OpenAI?

  Data sent to OpenAIWhen you use Sense Chat, Heap sends the following data to OpenAI: End-user questions in natural la...

• How does Sense Chat protect customer data?

  OpenAI does not use Sense Chat Inputs or Outputs to train its models. Sense Chat leverages large language models from...

• Is Sense Chat GDPR compliant?

  GDPR complianceWe have signed a Data Processing Agreement with OpenAI to ensure Sense's compliance with GDPR. Your us...

• What AI technology does Sense Chat use?

  Sense Chat has been developed in-house by Heap using the OpenAI API Platform and associated foundational large langua...