Understanding which marketing channels lead to the highest customer retention can save money and increase ROI. Step 1: Define your…
Retention is often at the top of everyone’s mind when it comes to running a successful business, which is why…
Measure the impact of friction in your app on your organization’s support costs. Heap can help identify areas to streamline…
Reducing friction in an onboarding or activation funnel can have a lasting impact on retention. If there is a minimal,…
This Play provides you with an understanding of where users are getting stuck in your application funnel, how to obtain…
By understanding what users are doing, or not doing, just before your conversion event provides you with a unique opportunity…