Date & Time FAQs
How does Heap measure daily, weekly, and monthly active users?
Measuring your daily, weekly, and monthly active users, known as DAU, WAU, and MAU, can give your team a baseline…
What does Average Time Between measure?
Average time between in Heap measures the average time it takes for a user to complete Event 2 after performing…
How do I measure Time on Site/Session Duration?
Currently, it’s not possible to measure the duration or length of sessions within Heap. We have average time between charts…
What’s the difference between average time between and first-time retention, and how should I use them?
Average time between (in the Usage over time chart) and first-time retention (in the retention chart) are the two ways…
I see session time in the Users view but not in other parts of the app. How can I track time on a page or the average time per session?
First session duration is available in the Acquisition chart type. To learn more, see Acquisition analysis overview. Where time can be most useful…