Administration

Data Management

• Projects & Environments
• Shared vs. Personal Spaces
• Creating & Managing Events
• Define Events with the Event Visualizer
• QA Events with Live View
• Creating & Managing Properties
• Creating & Managing Snapshots
• Creating & Managing Segments
• Creating & Using Categories
• Reports & Dashboards

Data Governance

1. Data Governance: Overview
2. Naming Conventions
3. Definition Verification
4. Event Repair Flow
5. Dataset Cleanup
6. Definition History
7. Managing Events, Segments, Properties, & Reports

Data Capture

• Using Heap with React Websites
• Heap and Safari ITP
• Heap and SameSite cookies
• Preparing Your App For iOS 14

Team Management

• Teammates & Permissions
• Creating & Managing Teams
• Manage Project Access
• Export Teammate List
• Team Permissions that Scale

Secure Access

• 2FA
• SAML SSO Integration Guide
• Single Sign-on: AWS
• Single Sign-On: Azure
• Single Sign-on: Google Apps
• Single Sign-on: Okta
• Single Sign-on: OneLogin

Administration FAQs

• Where do I manage my account settings?
• How do I delete data from Heap?
• When I delete a team member in Heap, what happens to the reports and definitions they created?
• How do I check Heap’s server status?
• What format do I use to send time as a data type into Heap?
• How do I set my time zone, and what does it affect?
• How does daylight savings time affect my data?
• Why is my Heap workspace locked?
• How do I close my Heap account?