Heap Administration

Data Management

• Projects & Environments
• Shared vs. Personal Spaces
• Events
• Event Visualizer
• Live View
• Properties
• Snapshots
• Segments
• Categories
• Reports & Dashboards

Data Governance

1. Data Governance: Overview
2. Definition Verification
3. Event Repair Flow
4. Definition History
5. Managing Events, Segments, Properties, & Reports

Team Management

• Teammates & Permissions
• Create Teams
• Manage Project Access
• Export Teammate List
• Team Permissions that Scale

Secure Access

• 2FA
• Single Sign-on: AWS
• Single Sign-on: Google Apps
• Single Sign-on: Okta
• Single Sign-on: OneLogin

Account Settings FAQs

• Where do I manage my account settings?
• How do I check Heap’s server status?
• How do I set my time zone, and what does it affect?
• How does daylight savings time affect my data?
• How do I close my Heap account?