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Define & Analyze
New to Heap? These Getting Started resources are the perfect place to start.
How Heap Works
What is Heap?
Understanding Heap’s Data Model
Tracking Web Custom Events Client-side vs. Server-side
Before Installing: Key Considerations
Setting up Heap
Step 0: Frame Your Business Questions
Step 1: Enrich Your Dataset Via APIs
Step 2: Integrate With Your Warehouse & 3rd Party Tools
Step 3: Plan Your Data Governance Strategy
Step 4: Establish Categories & Naming Conventions
Step 5: Create & Manage Definitions
Step 6: Learn Our Data Governance Tools
Step 7: Complete Rollout
Additional Resource: Getting Started Videos
Additional Resource: Icon Glossary
Getting Started FAQs
Can I use Heap and Google Analytics at the same time?
Does Heap support multiple projects on the same account?
How does Heap define a session?
What’s the difference between a property and an initial property, ex. Marketing Channel versus Initial Marketing Channel?
How does Heap get location data?
Does Heap autocapture deep linking automatically?
I want to bring mobile data into Heap, but I’m not using a natively supported framework. How do I set this up?
How does Heap work with WebViews?
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
Does Heap work with multiple domains or websites?
Does Heap work well with hybrid mobile frameworks?
Does Heap support Xamarin?
Can I tie together user data across browsers and devices?
What browsers does Heap support?
Does Heap support AMP (Accelerated Mobile Pages)?
Does Heap support Subresource Integrity (SRI)?