Session Replay
Seeing is believing. See why users do what they do with session replay.
Session Replay Overview
- Rage clicks in session replay
- How can I share session replays?
- Session Replay Privacy and Security Settings
- Session Replay InfoSec Checklist
- How do I get session replay?
- Where can I watch session replays in Heap?
- What does session replay capture?
- How long are session replays stored?
- What browsers does session replay support?
- How soon after it’s been captured can I watch a session replay?
- How is a “session” defined in session replay?
- What cookies does session replay set?
- What is Auryc and why did Heap acquire it?
Session Replay General FAQs
- What happens if I go over my session replay limit?
- What do the face icons mean?
- How long does it take for replays to appear?
- Does session replay load at the same time as Heap?
- Are you recording my user’s screens?
- Do session replay tools track third-party data?
- Will session replay slow down my site?
- Do I need end user consent for session replay?
- Can I change the sample rate on certain pages?
- How is the sample rate defined and applied?
- How do I delete or download a session replay?
- How does session replay work if there is an iFrame on the page?
- Does session replay support the wildcard character?
Session Replay Data Privacy
- Session Replay Privacy and Security Settings
- Session Replay InfoSec Checklist
- What privacy settings does Session replay inherit from Heap?
- How do I prevent session replay from capturing certain data, such as passwords and credit card numbers?
- How do I block bot behavior from being captured in session replay?
- I accidentally captured PII in a session replay. What do I do?
- Why can’t I see what users are typing into forms?
- Are you recording my user’s screens?
- Do I need end user consent for session replay?
- What does session replay capture?
- How long are session replays stored?