Any Team

Audience Overview (Web only)

Introduction Understanding who visits your site, where they come from, and what content is getting engaged with, is table stakes…

Site Overview

Introduction This dashboard provides a birds-eye view of engagement with your website, including top pages, audience demographics, and more. We…

Quiz Engagement & Impact

Introduction Using a “quiz” to personalize recommendations? Use this dashboard to understand the impact of your quiz on conversion, order…

Protected: Subscription Retention

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Audience Overview (Web + App)

Introduction Understanding who visits your site, where they come from, and what content is getting engaged with is table stakes…

Protected: How Easy is it to Navigate My Homepage?

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Combine Your Historical User Data

Introduction From the time it is installed, Heap autocaptures a lot of useful user information, such as the user’s browser,…

Identify Users Who Drop Off During Sign Up

Introduction This guide provides you with an understanding of where users are getting stuck in your application funnel, how to…

Determine Top Events to Define

Introduction We often hear, “Outside of my core , my site has a lot of interactive elements and I need…

Measure Activation Time From Sign Up to Onboarding

Introduction We know first impressions matter, so it’s important to uncover the time and steps it takes for a customer…

eCommerce Demand Analysis

Introduction Heap can help you definitively understand what customers are searching for. This can give you a full picture of…

Set Up Usage Alerting

Introduction Understanding which of your marketing efforts has the greatest impact on conversion can be a game-changer. This guide covers…