Any Team

Journey Refinement

Every digital experience consists of a number of critical journeys, each with a starting point and a business-critical endpoint. For…

Audience Overview (Web only)

Understanding who visits your site, where they come from, and what content is getting engaged with is table stakes for…

Site Overview

Get an overview of your website, including top pages and audience demographics. We recommend this as your first Heap dashboard,…

Quiz Engagement & Impact

Using a “quiz” to personalize recommendations? Use this dashboard to understand the impact of your quiz on conversion, order volume,…

Protected: Subscription Retention

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Audience Overview (Web + App)

Understanding who visits your site, where they come from, and what content is getting engaged with is table stakes for…

Protected: How Easy is it to Navigate My Homepage?

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Combine Your Historical User Data

From the time it is installed, Heap captures a lot of useful user information,like browser, landing page and location. But…

Identify Users Who Drop Off During Sign Up

This Play provides you with an understanding of where users are getting stuck in your application funnel, how to obtain…

Determine Top Events to Define

We often hear, “Outside of my core , my site has a lot of interactive elements and I need direction…

Measure Activation Time From Sign Up to Onboarding

We know first impressions matter so it’s important to uncover the time and steps it takes for a customer to…

eCommerce Demand Analysis

Heap can help you definitively understand what customers are searching for. This can give you a full picture of what…

Set Up Usage Alerting

CSM’s and Product Managers are reactive when new features or upsell features are released. This solution will enable CSM’s and…