Product
We all know that measuring feature adoption can be a bit of a guessing game. Businesses make changes they think…
We all know that measuring feature adoption can be a bit of a guessing game. Businesses make changes they think…
Taking time to build out in app guides can be an excellent tool when getting users to adopt a feature…
Understand where you should be investing to bring in new users who end up becoming long-term repeat users. Step1: Create…
Understand how “sticky” your product is and use this as a starting point to understand which parts of your product…
User adoption is a critical component in the success of any business. In order to see long term success you…
There are endless options for A/B testing on your application or website. It’s important to come up with a hypothesis…
Different user verticals require different approaches when it comes to each step of the lifecycle. Heap can provide a deep…
Measure the impact of friction in your app on your organization’s support costs. Heap can help identify areas to streamline…
Reducing friction in an onboarding or activation funnel can have a lasting impact on retention. If there is a minimal,…
By understanding what users are doing, or not doing, just before your conversion event provides you with a unique opportunity…
Understanding which of your marketing efforts have had the greatest impact on conversion can be a game-changer – but also…
We all know that measuring usage in a meaningful way can be a challenge. Businesses make changes they think will…
Understanding pain points in a customer’s journey is just one aspect of improving usability and adoption. Identifying which features are…