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Home Definitions Segments Updating, archiving, and restoring segments
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Updating, archiving, and restoring segments

An important part of keeping your data set clean is archiving, deleting, and restoring segments as needed. Read on for steps to do all of these things.

Reviewing & Updating Segment Details

Once you’ve defined a segment, you can review it by navigating to Define > Segments, searching for the segment, and clicking on it in the list that appears.

The list of segments with the 'Active Users' segment selected

On the segment details page, you can see the following:

  • An Analyze this segment option, which opens up a graph of the count of the segment over the past 7 days
  • The segment history (when it was created, verified, and last edited)
  • Any notes added to the segment
The summary section of the segment details page

Directly below that, you’ll see an analysis preview, and below that, a section listing all of the Heap Connect destinations this segment is currently synced to.

The Heap Connect Destinations section of the segment details page

You can edit the segment definition in the Edit Segment Criteria section further down the page, and review the full segment history at the bottom.

The history section of the segment details page

Organizing Segments

To categorize segments into categories, simply click the Uncategorized text when creating or editing the segment, then enter the category name. You can also create new categories in this area.

The category 'Product New users' is added to the '1st month users' segment

To categorize several segments at once, select the checkmark next to them where they are listed on the Segments page, then click Move at the top.

An arrow pointing to the 'move' button on the segment details apge

A pop-up will appear where you can select an existing category or create a new one by simply typing the new category name.

The 'move to category' pop-up with the Product Ops category selected

Exporting Segment Data

You can also export segment data to a CSV to analyze outside of Heap. To do so, select the checkmark next to them where they are listed on the Segments page, then click Export Metadata.

You’ll be prompted to select which types of metadata you want to export. Make your selections, then click Export Segments to download the file.

Archiving Segments

To archive a segment, from the Define > Segments page, click the segment to open up the event details, then click the archive icon in the top-right.

An arrow pointing to the 'archive' button on the segment details page

To archive multiple segments at once, from the segments tab, click the checkboxes next to the segments, then click the archive button at the top.

Multiple check boxes next to segments selected, and an arrow pointing to the 'archive' button on the segment details page

Restoring Archived Segments

See the Restoring Archived Definitions section of the Data Cleanup guide for complete steps to restore archived segments.

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Last updated October 18, 2022.

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