Account Health
Manage your accounts
Managing your accounts via Heap, which includes monitoring onboarding progress, product usage, and account health, is crucial to ensuring customer…
See how many accounts are active daily
Monitoring daily account activity gives you a baseline for understanding your accounts and defining business goals to help them grow.…
Measure engagement of paying accounts
Measuring your paying customers engagement can shed light on what actions or features may convert non-paying customers to paying ones.…
Track account-based KPIs
Tracking account-based key performance indicators (also known as KPIs) is crucial to quickly spotting trends and opportunities to nurture accounts…
Identify high-risk accounts
Identifying accounts that are likely to churn as early as possible is crucial to intervening to save those accounts. To…