Data Management FAQs

Tracking drag and drop events

Can I merge two users into one Identity?

How do I filter for my own traffic in live data feed?

How to limit Heap cookie size

I’m not seeing data in the referrer property for sessions that should have referrer data

How do I get real-time data in Heap?

Why are we missing data from a specific customer/company?

Your customer may have implemented security policies that will block the loading of Heap (and typically any other client-side web…

How do I figure out the purpose of an event that was created by someone else?

If you’re looking at an event in Heap that was defined by someone else, we recommend taking the following steps…

Why does the user ID change or not appear in my live data feed?

How do I capture change events from the select2 library?