Data Management FAQs
For events that occur outside of our autocaptured event types, our track API can be implemented by developers to generate…
We don’t have an self-serve method for you to merge users within Heap. We can work with you to perform…
Before we get into best practices to limit cookie size, some important notes on how Heap generates cookies, and under…
Heap uses document.referrer to capture referrer information. When visiting a web page, the referrer or referring page will be the…
Heap does not provide data in real-time. You can see data flowing in real-time into Heap via our Live data…
Your customer may have implemented security policies that will block the loading of Heap (and typically any other client-side web…
When a user visits your site, a user ID in Heap is automatically generated and stored within a cookie in…
Select2 is a jQuery-based replacement for HTML select elements. Heap relies on DOM events to capture events, such as select…