Home Chart Examples Analysis FAQs I see session time in the Users view but not in other parts of the app. How can I track time on a page or the average time per session?

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I see session time in the Users view but not in other parts of the app. How can I track time on a page or the average time per session?

While we calculate session time on the fly in Users view, time isn’t a metric we track in Heap, so this isn’t possible without access to the full data via Heap Connect. Our approach is focused on what your customers do on your site or in your product. This means you can focus on events that match your KPIs and find actionable insights to improve everything from user engagement to your bottom line.

Where time can be most useful is by analyzing how long it takes your customers to do specific actions—check out the Average Time Between query type for graphs.