Charts are saved analysis results, which can be added to dashboards to create a birds-eye view of your most important metrics. For example, as a documentation writer, I have charts set up to track engagement with this very Help Center.
The charts page gives you an overview of all of the charts available in your Heap account. You can search by chart name or by category to filter down to specific charts.
You can click on the filters icon to filter charts by type, verification status, when the chart was created or last modified, and more.
You can also re-sort the charts list by clicking on the headers below the filters, which are as follows:
- Last Modified: The most recent date where new changes were saved to the chart.
- Created by: The email address of the team member who created the chart.
- Dashboards: The number of dashboards this chart is currently pinned to.
- Views: The total amount of views of the chart over the past 90 days. This includes counts of views of any dashboards the chart may be pinned to.
You can create a new chart in Heap by clicking the New chart button on the charts page, which will open the analysis launcher.
You can also get started by navigating to Analyze and clicking through the options to select the type of analysis you want to run. Once you have your analysis set up and you are ready to save it, click the Unsaved changes button and select Save chart.
A pop-up will appear where you can name your new chart. You can also choose to make it a personal chart. Personal charts are only visible on your dashboard, though they can be published to a shared space later.
Only team members with the role of Analyst and higher can create shared charts.
To create multiple new charts in succession, click Chart actions then select the Create new chart to have a blank slate for a new chart.
If you’re looking to create a new chart that’s a slight modification of an existing chart, there’s no need to manually set up that chart all over again – simply make a copy by clicking Chart actions, then selecting Duplicate chart. Once the copy has been created, you can modify it and save it to your Personal or Shared space.
You can star charts you view frequently to make it easier to view them all in one place. Starred charts will always appear at the top of the category.
To star charts from the charts page, click the star icon that appears next to each chart name.
To star a chart you are viewing, click the star to the right of the chart’s name.
Once you have a few charts starred, you can view them by navigating to All charts > Starred.
Adding Footnotes to Charts
Once a chart has been saved, you can add footnotes to graph charts by clicking on any data point, clicking the Add Footnote button, and providing the text of your footnote.
Once the footnote is added, all viewers of this chart will see a line on the graph indicating a footnote is present. Hover the line to see the text of the footnote.
You can delete a footnote by clicking the line, clicking the footnote, and then clicking the trashcan icon when it appears.
Once you have enough charts, you’ll want to categorize them. New categories can only be created while creating a new chart in the Shared space.
To categorize a chart, click Save chart and in the pop-up that appears simply type the name of the new category into the ‘Select category’ box.
To categorize several charts at once, select the checkmark next to them where they are listed on the charts page, then click Move at the top.
A pop-up will appear where you can select an existing category or create a new one by simply typing the new category name.
For best practices on naming charts and categories to benefit your team, see the charts section of our article on Categories.
Renaming Chart Categories
To rename a chart category, just click the pencil icon next to the category from the All charts page. A pop-up will appear where you can update the category name.
Scheduling Emailed Charts
Heap allows you to schedule daily, weekly, and monthly emails to yourself and others based on existing charts you’ve saved. For full steps to set this up, see Schedule email charts for you & your team.
Archiving Unused Charts
Archiving unused charts lets you declutter your charts view. Unused charts are chartss that meet the following criteria:
- Are not used in any dashboards
- Have not been viewed in the last 90 days
- Have no scheduled email charts set
- Have no threshold alerts set
To archive a chart, click on the chart where it is listed on the charts page.
Click the Archive button that will appears after you’ve made your selection, and you will be prompted to confirm this action.
To delete a chart, it must first be archived. Once you have archived the chart you intend on deleting, navigate to All charts > Archived and click on the chart. Select the Chart Actions menu and click Delete Chart.
A pop-up will appear and ask you to confirm that you want to delete the chart.