Session replay is an add-on feature for paying customers only. You may try the feature for free for 14 days or 10,000 sessions (whichever comes first), after which you must contact Sales to continue use.
No, a session replay is not a video recording of your end user’s entire screen.
A session replay combines user behavior with a periodically captured copy of your website content (e.g. images, CSS files, fonts, etc.) to create a viewable reconstruction of the user session.
We have highly customizable privacy controls to ensure you don’t capture any sensitive information either from click behavior or website content.