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Home Integrations Customer Success Zendesk Integration (custom development required)
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Zendesk Integration (custom development required)

This doc is for: Admins Architects

Zendesk is a customer service, sales, and CRM platform that offers a support ticketing system and internal helpdesk.

See Zendesk’s developer documentation on incremental ticket export and JSON formatting for tickets in Zendesk.

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Check out this community reply on adding Heap to a Zendesk Help Center to track what articles are being viewed!

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Last updated September 7, 2022.

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