Overview

Heap automatically captures and surfaces rage clicks if you are on a paid plan. Rage clicks are when a user repeatedly clicks or taps on one part of your page in a short time frame. Rage clicks can be a sign that there’s a bug, or that an experience is confusing, slow, or tedious. 

With rage clicks in Heap, you can answer questions like:

• Which parts of my website or app generate the most confusion or frustration?
• Have I recently seen an increase in rage clicks on certain parts of my website or app?

Once you’ve enabled session replay, you can watch the exact moments where the rage-clicking occurs. This can help you understand what might have led to these frustrating experiences.

How to find sessions with rage clicks

Navigate to the Sessions page. If a session contains rage clicks, you’ll see a red click indicator next to it in the list.

Hovering over the indicator gives you a preview of what the rage-clicked elements were.

To see the event list for a session, click View Events. You can scroll through to see what happened in the session, with the rage click events highlighted in red.

Watching sessions with rage clicks

Once you’ve found a session with a rage click, click the play button to watch a replay for the chosen session.