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Home Articles Tagged With: session replay

session replay

Do I need end user consent for session replay?

Your session replay tool is covered by your cookie disclosure and consent policy for analytics. If you have not done…

session replayreplay
How is the sample rate defined and applied?

The sample rate is defined via a random sample of users. For example, assuming on average a user has one…

session replayreplaysample rate
Can I change the sample rate on certain pages?

We offer custom sampling on a case-by-case basis for customers who only want to capture session replays for sessions that…

session replayreplaysample rate
How do I delete or download a session replay?

At this time, you can’t delete or download specific session replays. However, you can use our User Deletion API to…

session replaydelete replaydownload replayremove replayreplay
How does session replay work if there is an iFrame on the page?

For session replay to work, you’ll have to install heap within the iFrame and enable secureCookie on the page.

session replayiframeiframesreplay
What is session replay in Heap, and how do I get it?

Session replay is a watchable, visual reproduction of a single user’s interactions on a website.  A session replay combines user…

session replayreplay
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