Yes. We offer custom sampling on a case-by-case basis for customers who only want to capture session replays for sessions…
Yes! Navigate to Account > Manage > Session replay, then select the Privacy and Security tab. On this page, make…
Yes! When you implement custom client-side tracking (ex. heap.track()) we add session replay metadata so that you can watch replays…
No, a session replay is not a video recording of your end user’s entire screen. A session replay combines user…
Session replay tools do not track users’ activities across the internet. They’re only meant for capturing and replaying sessions on…
Session Replay will not slow your page-load time, and its unavailability will not impact your page. Some techniques we use…