Heap session replay does not capture any input or text fields regardless of your privacy settings configurations. This includes all…
Many of our customers run Heap on public-facing, content-rich sites, and robots can generate unwanted sessions. Heap blocks a list…
The impacted sessions and associated PII can be manually purged by Heap. Visit our Get support page and contact us to resolve…
If your replay is not loading at all, or you are seeing the “Something went wrong…” error message, your browser…