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Home Session Replay Session Replay Caching & Crawling FAQs How often is my site cached/crawled in session replay?
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How often is my site cached/crawled in session replay?

Heap obtains a copy of your website content via a web crawler that periodically crawls your site. We apply the following policies to minimize the number of crawling requests:

  • A successfully crawled resource will be cached for 30 days.
  • Crawled resources are shared across all sessions. For example, a CSS file that is included in all pages will be crawled only once every 30 days.
  • If the crawling fails, we will cache the response for 24 hours and try again after 24 hours.

If we discover any missing assets when processing a captured session, we will automatically initiate a fresh re-crawl.

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Last updated September 1, 2022.

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