What is a session?
A session in Heap is a period of activity from a single user in your app or website. It can include many pageviews or events. On web, a session ends after 30 minutes of pageview inactivity from the user. On mobile, a session ends after 5 minutes of inactivity, regardless of whether the app’s background or foreground state.
Heap uses nearly the same session definition as other analytics solutions, such as GA4. You can use these tools as a starting point for understanding what your session volume may look like in Heap.
For a comprehensive, feature-based comparison of Heap to other tools, including Amplitude, Fullstory, Google Analytics, Mixpanel, Pendo, and Quantum Metric, see our Compare page.
For more information on how sessions fit into Heap’s data hierarchy, see Heap’s Data Model.